17 capabilities · 1 platform

Features built for SA real estate.

Not a Salesforce skin. Not a US import with a rand symbol. A CRM designed around how South African agents actually work — mandates, FICA, OTP stages, commission splits, and conveyancers.

Lead lifecycle

From first touch to signed mandate.

Lead & contact management

Single view of every prospect with full activity history.

Smart lead scoring (0–100) based on stage, value and engagement
Starred priority queue for the leads worth your morning
Activity timeline: calls, emails, WhatsApp, notes, meetings

Pipeline Kanban

Drag leads through six stages — see your week at a glance.

New · Contacted · Qualified · Proposal · Won · Lost
Stage-by-stage value totals and conversion rates
One-click status updates from anywhere in the app

Inbound lead webhooks

Property24, Private Property and your website — into Thina automatically.

HMAC-signed endpoints for portal partners
Auto-create contact + lead from parsed payload
Manual review queue for ambiguous enquiries

Speed-to-Lead SLA

Track first-response times and never lose a hot lead to your competition.

Configurable SLA targets per source
Auto-response rules for after-hours enquiries
Team leaderboards by response time

Transactions & compliance

OTP to commission paid — without the spreadsheet.

9-stage transaction pipeline

Every deal tracked from offer to commission, with the right hand-offs.

OTP signed → FICA → Bond → Transfer → Commission paid
Conveyancer and bond originator fields per deal
Stage history with notes and timestamps

POPIA consent tracking

Consent records on every contact card. Audit-ready, opt-flag accurate.

Date, method (verbal / written / electronic / opt-in form)
Per-channel opt flags: email, SMS, phone, WhatsApp
Revocation history captured and timestamped

FICA verification

Buyer and seller verification status on every transaction.

Toggleable on the transaction record
Compliance dashboard shows outstanding FICA across all deals
Export-ready for your auditor

Commission splits & forecasts

Realistic SA splits — Agency, Agent, Referral — with VAT handled.

Split percentages per party with auto-calculated rand amounts
Agent net commission after VAT, ready for payroll
Pipeline forecast weighted by stage probability

Listings & marketing

Mandates that work harder for you.

Property & mandate tracking

Sole, open, dual or auction — every mandate with start and end dates.

Geocoded addresses (Google Places integration)
Lat/lng on every property for map views and brochures
Status pipeline: active, under offer, sold, withdrawn, expired

Show Days with QR

Public landing pages and instant lead capture from a phone scan.

Auto-generated public landing page per show day
QR code printable for your A-frame board
Visitors register in 15 seconds; lead created instantly

AI-powered CMA

Comparative Market Analyses grounded in live Google Search results.

Subject property + comparables, all geocoded
Confidence level, pricing per sqm, market notes
Branded PDF export with your agency logo

BulkSMS messaging

WhatsApp & SMS to leads, contacts and show day visitors.

One-click send from any contact or lead card
Delivery status tracked back to the conversation
Templates for common follow-ups

Agent productivity

Less admin. More closing.

Tasks & follow-up sequences

Automated nurture flows that keep prospects warm without lifting a finger.

Multi-step sequences: email → SMS → WhatsApp → call
Stop on reply. Reroute on engagement.
Pending and overdue tasks on the dashboard

Agent profile & branding

FFC, EAAB and VAT numbers on every brochure and CMA you send.

Photo, agency logo, signature block, brand colours
Auto-applied to CMA PDFs and listing brochures
Compliant agent credentials on every customer-facing doc

Buyer matching

Match buyer profiles to your listings — automatically.

Profile-based matching (suburb, beds, budget, type)
Auto-suggest properties when a new buyer is registered
One-click introductions

Document management

Mandates, OTPs, FICA papers — stored securely, linked to the deal.

Firebase Storage with owner-based access
Linked to contacts, leads, transactions or properties
Tagged by document type for fast retrieval

Analytics & ROI

Numbers your director will love.

Lead ROI & cost-per-lead

Source-by-source revenue. See what marketing actually pays back.

Cost-per-lead per source (Property24, referral, walk-in, etc.)
Won-revenue and conversion rate per source
Trend charts over time

Plus: dashboard analytics, custom reports, CSV export, dark mode, command palette (⌘K), keyboard navigation, mobile-first design, and 100% South African English throughout.

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